Employee and Customer satisfaction Assignment Example | Topics and Well Written Essays - 1500 words

Employee and Customer satisfaction - Assignment Example In real sense, within the government, satisfied workers are individuals who the government could do better without them. Satisfaction of employees does cover the basic needs as well as concerns of employees. It happens to be a good point to start at, however, it typically stops short of what matters really (Susan, 2015). Inefficient HR department which does not place a right employee to do the right job as well as tracking the employees’ individual performance makes employees dissatisfied. The executives in HR department need to listen to the views of the department’s employees (MBA Lectures, 2011). Work pressure in the HR department could cause employee dissatisfaction. When the HR bosses mask the HR employees to finish many tasks within a stipulated time, it brings about work pressure on HR workers. The employees will develop some sort of aversion to the work (Rose, 2015). Employee educational background- where an employee lands on a job of distinct profession from his training then the employee will have to be dissatisfied with the work. This happens to be quite natural since the worker will not be able to match his/her preference for such job kind (MBA Lectures, 2011). Work politics within the HR department- as well as inability for an employee to fit in an office environment will definitely lead to dissatisfaction. It leads to reduced efficiency as well as productivity of an employee. Reduced salaries within an HR department will definitely make HR employees dissatisfied with their jobs. HR employees feel like they should be paid a suitable price for services they undertake. No one is willing to work for a trifling amount (MBA Lectures, 2011). Organization- when employees are dissatisfied their performance go down. This happens be a big blow to the organization in the sense low productivity leads to less profits as well as poor public welfare, not forgetting that these are the main goals for an