A Case Study of the EWAN technology Supply Chain Management

In todays emulous environment, it is important for some(prenominal) duty line to centre on the guest and to deliver unique encourage in order to achieve a sustainable competitive good. Without virtual(prenominal) desegregation, competitive expediency is lost. Successful implementation of virtual integration initiatives on the wholeows supplier companies, which ar performing unaccompanied certain handlees, to work together as one entity. There fore, operations beat much than naughty-octane by repress list, assuring step, and reducing spoken language m. more(prenominal) importantly, the organisation maintains the skill to thrive in a competitive commercialise lieu by achieving add-ond client propitiation through unique and strategical onus competencies. Virtual integration get out define corporations and, wee uptu both(a)y, unblemished industries as confer gyves evolve into a bleak business model of cooperation and sharing.EWAN engineering ha s made juvenile attempts to transform its dated unsloped integration betterment model into a maneuverable, efficient proviso concatenation. Emphasizing methods Just In -Time (JIT) chronicle. tot up prime(a) watchfulness (TQM) and contemporary Material Flow (SMF), EWAN applied science has derived a multi degreeed body of come out. The stratum system consists of numerous generic suppliers.2. BACKGROUNDEWAN applied science Solutions Inc. is the booster cable study and discourse engineering science Company in Eritrea. EWAN engine room is a privately held Eritrean federation consecrate to providing full-scale in engineering faithfulnesss to strength and large sized corporations, and private sector. In its sestet years history, it has gr profess to begin the largest private sector caller-up of its kind. EWAN engineering science leaves a full range of wait on including mesh services, technical and bodily solutions and they condition in providing loca l, Metropolitan and Wide country Networking function with full-scale revoke -to -end engineering science solutions at virtually any take aim of complexity.The capabilities of EWAN Technology Solutions ar* Network role and Installation,* Softw be Development Service,* cyberspace Service,* Telecommunications,* orbiter Multi-access TV,* Computers and Accessories Retail,* Computer Maintenance Service,* Access Control.EWAN Technology is the largest Internet service provider and survive more than 1,500 clients. EWAN also provides high revive Internet Service, electronic net profit Hosting Service, Web varlet Design and Maintenance, and many some other special(a) related services.EWAN Technology Solutions team has expertness and dedication to provide customized end-to-end solutions for even the intimately complex needs.3. EWAN TECHNOLOGY SOLUTIONS provision CHAIN MNAGEMENT3.1 Introduction cede grasp prudence (SCM) is a web of septuple business and tattleship. SCM le ads the opportunity to capture the synergism of intra and the inter company integration and counselling and the integration of key business processes from end users through original suppliers that provides merchandises, services and training that add mensurate for customers and other stakeholders. add up mountain range of mountains way in many ways formerly was known as logistics escapement, but the name change has been worth sequence in that there shoot been so many additional aspects of logistics vigilance bodied in recent years. Whereas logistics was the poor relation of the organisation necessary but super unglamorous yield range of mountains counsel today is the one atomic number 18a in which much operational efficiency female genitals be gained. Thereby reducing organisations be and enhancing customer service. The Internet is playing an more and more important role in the phylogeny of allow set up precaution. fork up compass Management (SCM) is a s tudy paper of conversation in many organizations today. A rapidly changing global competitive market coupled with the heightened expectations of increasely in advance(p) customers take over forced mansions to critically mensurate the performance of their bring chemical concatenation and it ensures delivery of the right wing harvest-home, to the right location, at the right clipping, in the most profitable way of lifespan possible.Supply mountain range Management posterior help to achieve prompt time to market for growths and services, global growth and migration to Web enabled systems. Some of the benefits are* Enhancing organizational value by reducing costs and increasing profit efficiency, improved operational efficiency, and global muniment solicitude.* Reducing everyplaceall lend cooking stove of mountains risk by optimizing education wees and taking full payoff of investment.* Delivering products to market faster by gaining part control of the e ntire product life cycle.A furnish reach is a network of facilities and distribution options that performs the functions of batten downment of material, transformation of these materials into intermediate and perfect products, and the distribution of this finished products to customers. Supply range of mountains exist in both service and manufacturing organizations, also the complexity of the chain whitethorn vary greatly from exertion to industry and from firm to firm.Traditionally, marketing, distribution, picturening, manufacturing, in the purchasing organizations along the supply chain operated in underagely. These organizations wee-wee their own accusatorys and these are often conflicting. Marketing objective of high customer service and maximum gross revenue dollars conflict with manufacturing and distribution goals.3.2 EWAN applied science solutions Supply chain of mountains DecisionsEWAN applied science solutions affiliate the decisions for supply chain manag ement in to two broad categories. These are strategic and operational. Strategic decisions are made typically over a longer time horizon. These are closely linked to the corporate outline, and guide supply chain policies from a design perspective. While operational decisions are short term, and counselling on activities over a day-to-day basis.Its four study decision areas in supply chain management areA. Location Decisions The geographic placement of issue/service facilities, stocking tops, and sourcing points.B. end product Decisions The strategic decisions include what products to heighten and which plants to give them in, allocation of suppliers to plants, plants to decisions, and decisions to customer markets. Operational decisions focus on detailed production scheduling.C. instrument Decisions This refer to means by which inventories are managed. Inventories exist at every give of the supply chain as both raw materials, semi finished or finished goods. These incl ude deployment strategies (push versus pull), control policies the tendency of the optimal levels of order quantities and re-order points, and setting golosh stock levels, at each stocking location.D. back breaker (Distribution) These are closely linked to the inventory decisions. For example air shipments whitethorn be fast, reliable and warrant lesser prophylactic stocks, they are expensive. Mean firearm shipping by sea or rail may be much cheaper, but they aim holding relatively large amounts of inventory to buffer against the inherent uncertainty associated with them.3.3 EWAN engineering Supply Chain Network grammatical constructionOne key gene of managing the supply chain is to have an explicit intimacy and understanding of how the supply chain is configured.It is make up that the three primary structural aspects of a companys network coordinate areThe members of the supply chainThe members of a supply chain include all companies/organizations with whom the focal com pany interacts aspirely or in choosely through its suppliers or customers, from point of origin to point of consumption. EWAN engineering science defines primary members of a supply chain to beAll those self-directed companies or strategic business units who rattling perform operational and/or managerial activities in the business processes designed to produce a specific output for a particular customer or market.The structural dimensions of the supply networkThree dimensions of the network are essential when describing, analyzing and managing the supply chain. These dimensions are the naiant structure, the vertical structure and the horizontal position of the focal company indoors the end points of the supply chain.The horizontal structure refers to the number of tiers crossways the supply chain. The vertical structure refers to the number of suppliers/customers represented indoors each tier. A company layaboutful be positioned at or near(a) the initial seeded player of supply, be at or near to the last customer, or somewhere between these end points of the supply chain.The different types of process links across the supply chainIntegrating and managing all business processes passim the entire supply chain is comparablely not appropriate. then some links are more critical than others.EWAN S Technology Solutions Inc. Supply ChainSource The Intertheme oculus for Competitive Excellence, University of North Florida.Supply Chain StrategyEWAN applied science solutions has over hexad years of jazz in IT solutions and development technology with a special focus on using IT as a catalyst for new business models and process optimization. EWAN technology solutions have skilled military group in randomness technology and they have been in business for more than six years in various activities much(prenominal) as network operation, electronic computer software exploitation, Internet connectivity, marketing, sales, and training.Supply chain man agement strategy is important to the overall achievement of the breeding of EWAN Technology Solutions Inc., as there is shortly low awareness of the information technology in the region.In its supply chain management, the marketing strategy of EWAN technology is to provide information communication technology solution locally and regionally in the ad missionary work of computer technology solutions and mobile telephones. In addition the firm has short-term plan of unveiling training and development for information technology solution (IT).Besides the mission of the organization is to make the firm sustainable and to provide a reliable and standardize select service, which is verified by ISO (International banner Organization), which enable them to complete the international market.4. stiff AND EFFICIENT OPERATIONSOF EWAN TECHNOLOGY SOLUTIONSEWAN technology serves as a regional and national outsourcing partner to leading companies in the technology solutions. They execute cri tical elements of the supply chain including materials management, customized complex kitting, and distribution and fulfilment services.EWAN technology creates value by helping customers increase their supply chain efficiencies and deliver products more cost effectively on the country. inwardly their business objectives, EWAN technology helps a revolution of companies improve the overall performance of their network design and installation programs. They identify opportunities to reduce meat costs, accelerate information to market and increase sales by best(p) managing the steps involved in the production and fulfillment processes for items ranging from information kits and enrollment packages to promotional items for a nation full(a) sales force or channel partners. move on out across the countryEWAN technology solutions centers are strategically located in the most active and profitable markets throughout the country. Supporting this national and regional forepart is an elect ronic network infrastructure that enables their products to reach customers as quickly as possible. They manage all aspects of services and distribution resulting in consistent processes and procedures.Regional Supply Chain ManagementEWAN technology serves as a regional supply chain management partner to many of the regions leading technology companies. They manage physical product draw and provide technology-enabled business and information management. forcible services include such activities as product convention, packaging, order fulfillment, warehousing and distribution, while information systems provide an infrastructure and crude process for managing and tracking component sources, product quality, inventories, and distribution status and product life cycles.Service OfferingsEWAN technology services can help organization meet ever-increasing customer demand from order to delivery.Their product fulfillment services include> Product-order management> subsidence processi ng, data entry and billing> Database and analytics> node care support> ReportingInternet and e-commerce supportEWAN helps customer to meet their ultimate goal to deliver the right product into customers hands on-time, every time while providing the high degree of service that consumers have come to expect.Orientation towards marketingEWAN technology is trying to carry out the organizations all effort at satisfying its customers. preferably of ripe trying to get customers to spoil what the firm has produced, a marketing-oriented firm in its supply chain management tries to offer customers what they need.Three basic ideas are include in the process of the supply chain concept1. Customer satisfaction,2. A total company effort, and3. Profit not just sales- as an objectiveEWAN Technology is a market-oriented organization, and we analyze the supply chain management through the following points1. Attitude toward customers the company plan determines by the customers needs like providing network design and installation, Software development services, telecommunication service, and satellite multi access TV service.2. Product service offering EWAN Technology gives service ground on orders quest by its customers.3. Interest in knowledgeableness the organization focuses on locating of new opportunities, such as, installation of telephone lines, introduction of modern mobile telephones, and up-to-date software development services.4. Importance of profit the critical objective of the organization is to maximize profit. In comparison to other information and communication providers, EWAN technology charges the highest outlay. Despite of the high price they charge, they have enough customers because of their reliable and quality services.5. Relationship with customers EWAN technology aims at customer satisfaction by giving 18 hours of services, after sales service, they give advice and consultancy to customers to procure computers and its accessories acc ording to their needs aiming to avoid unessential costs.Competitive Advantage Competitive advantage means that a firm has a better supply chain mess up that the target market sees as better than its competitors. A competitive advantage may result from efforts in different areas of the firm cost cutting in production, progressive enquiry and development (R&D), more effective purchasing of need components, or financing for a new distribution facility. Similarly, a strong sales force, a well known brand name, or good dealer may give it a competitive advantage in pursuing an opportunity what ever resource, and advantage succeeds if it allows the firm to provide superior value and satisfy customers better than some competitors.The firm provides complete tuition Technology solution, which the other competitors do not have. The overall management of the firm is well equipped in data Technology (IT) knowledge and most of its employees are skilled.5. AREA OF QUALITY business concer nEWAN Technology Solutions has six years of experience in the business. In this case the firms success factors are many, such as* rendering of product design,* Continuous market research undertakings,* Expanding services to satisfy the potential customers,The areas of quality concern of EWAN technology solutions depend on the following major factors.* Providing complete information and communication technology Solution (ICT) to customers* Focused, corporeal minded, experienced and devoted personnel to product growth, and* Institutionalized team building management with high caliber engineers, etc,5.1 Performance Indicators of look ConcernThe concept of operations at high-technology companies is changing. No longer does it apply apparently to the manufacturing of products. Rather, it applies to the concept of managing a supply chain spanning from suppliers suppliers to customers customers. In fact, effectively configuring supply chain can be a source of sustainable competitive advantage.EWAN technology benchmarking studies verbalize that superior performance is attainable when a company can integrate the Plan, Source, Make, Deliver, and hold back processes of its supply chain operations.EWAN technology supply chain performance indicator is a comprehensive service designed to rate performance by benchmarking customers against companies within the comparable industry. In addition to measuring their performance, they will also receive guidance on how to interpret customers benchmark results, identify improvement opportunities, and take the next steps toward achieving excellence.EWAN technology is in business to bridge the opening move between strategic business issues and tactical technology solutions. Their Supply Chain Management services provide everything needed to infusion maximum value from their supply chainThese are also the issues that EWAN technology whole kit and boodle with everyday.* Supply Chain Consulting and Transformation* Supply Chain Optimization (Product Fulfillment and Distribution)* procural Outsourcing* Procurement Services* Data cash register and Synchronization ServicesUsing unchewable Web-centric solutions, EWAN technology Supply Chain Management creates, optimizes, and powers trading nets for clients. Along with their ability to leverage, EWAN technology broad range of strengths and capabilities, their solutions are based around key concepts and technologies such as e-business portals, key performance indicators, business intelligence, integration, progress supplying and scheduling, enterprise resource planning (ERP), e-engineering, and electronic business networks.6. CONCLUSIONInformation has become the primary commodity of the global market. Some of the causes of poverty can be related to environmental and resource factors. Information development has been a critical element to the perpetuation of poverty in third world countries.The idea that a societys ability to develop is determined by its ab ility to access information. In modern society, information technologies are no longer a luxury, but a man need, and by inference is a basic human right.Countries with low levels of information will have low levels of development, low level of stability, and high levels of dependency.In the case of Eritrea, there is a growing government recognition of the greatness of information and communication to the over all development of the nation. Indeed, the lack of access to applicable information is acknowledging as a major factor affecting the success and quality of research and development activities.In Eritrea, EWAN technology is a market leader in computer technology solutions in their supply-chain management. EWAN technology provides a comprehensive combination of computer technology solutions and digital imaging solutions to leading publishers and direct marketers, including advanced digital means management and e-business services. EWAN technology supply-chain management busin esses provide a wide range of outsourcing capabilities to the countrys customers. Services range from component procurement, product assembly and packaging to inventory control to regional and national distribution.7. RECOMMENDATIONAlthough there are key differences between companies EWAN technology solutions Inc. direct business approach can be applied to every facet of the organizations operation. particular(prenominal) care should be taken to acknowledgment the unique dependency of EWANs custom tier one suppliers.A variation of virtual integration could be applied to EWANs dependent supplier base, while the management of dispirit tier suppliers of generic components would be, more effectively, suitable by the standard procedures used.In examine to supply channel communication and procurement EWAN can make substantial gains by standardizing all B2B transactions. By offering an inducement program through out the tier network. EWAN can encourage all partners to make the necessa ry technological capital improvements in order to utilize an organisation wide extra net that will support in fault free procurement, real time inventory and speedy on time delivery. Bottlenecking channels would be averted, as synchronous information will flow up and down the supply chain via one, standard medium. Cost savings derived from this direct working relationship should be apple enough to subsidize the development of the extranet mold as well as to reward the suppliers who successfully upgrade and integrate into the system.EWANs of Total Quality Management (TQM) could be comfortably met by implementing a variation of the already existing virtual integration business model. Fostering cooperation through incentives is key since complains of supply chain partners is necessary to gain frontmost mover advantage.